If you have forgotten your access code for the Tangem app, you can reset it and create a new one. In order to do this, you will need access to one of your backup cards.
1. Log in to the Tangem app using biometric authentication and click the three dots in the top-right corner on the main screen. If biometrics are disabled on your Wallet, scan your card and go straight to step 4 of these instructions.
2. On the screen that appears, click “Card Settings”.
3. Scan the card you want to reset the password for.
4. On the screen that appears, click “Forgot your code?”
5. Enter and confirm your new access code and click “Continue”.
6. On the screen that appears, click “Continue” and scan the card you want to reset the access code for.
7. On the next screen, click “Continue” and scan your backup card.
8. Click “Continue” again and scan the card you want to restore access to.
9. Your forgotten password has been successfully reset, and you can now use the new access code you’ve created to open your wallet.
You can reset the access codes to your backup cards by following the same steps.