What causes error 41234 in Tangem Wallet?

A linking error: every Tangem set of 2 or 3 cards shares the same KTangempub, so only one wallet can be created per set. The error appears when you try to create a second wallet with another card from the same set, or add a backup card after the backup process has already been finalized.

Does error 41234 put your funds at risk?

No - the error does not affect your funds at all. It only blocks the attempted card-linking operation.

How do you fix error 41234?

The only solution is resetting all cards in the Tangem set to factory settings. Before resetting, make sure no funds are stored on any of the cards, since the reset wipes the wallet they hold.

Can you create several wallets from one card set?

No. The cards in one set are designed to form a single wallet with backups - whether set up with or without a seed phrase. Attempting to set up cards individually as separate wallets is exactly what triggers the linking error.

Troubleshooting

How to Fix Error Code 41234 in Tangem Wallet

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What is error 41234?
Troubleshooting

This short guide describes how to solve error 41234 in Tangem Wallet.

What is error 41234?

This error appears when trying to add a Tangem Wallet card as a backup or create a new wallet with it. Please keep in mind this error does not affect your funds.

The root cause is what we call a linking error. Every Tangem Wallet comes in 2 or 3 card sets that share the same KTangempub. This means you can only create one wallet with the set you received. Moreover, there are two methods of setting up your Tangem Wallet:

Setting up without a seed phrase.
Setting up with a seed phrase.

Sometimes, users attempt to create several wallets by setting up only one card via a seed phrase and avoiding adding backups. Or they create a seedless wallet without adding a backup in the process. Subsequently, when they try to set up a wallet with another card, they get the error 41234.

This error code also appears when users attempt to add another backup card after the backup process has been finalized.

Troubleshooting

The only solution to solving error 41234 is to reset all cards in the Tangem Wallet set to factory settings. Before resetting the cards, please ensure that no funds are stored in any of them.

Error 41234 FAQ

A linking error: every Tangem set of 2 or 3 cards shares the same KTangempub, so only one wallet can be created per set. The error appears when you try to create a second wallet with another card from the same set, or add a backup card after the backup process has already been finalized.
No - the error does not affect your funds at all. It only blocks the attempted card-linking operation.
The only solution is resetting all cards in the Tangem set to factory settings. Before resetting, make sure no funds are stored on any of the cards, since the reset wipes the wallet they hold.
No. The cards in one set are designed to form a single wallet with backups - whether set up with or without a seed phrase. Attempting to set up cards individually as separate wallets is exactly what triggers the linking error.