DeFi projects leave Discord amid security concerns

DeFi protocols are leaving Discord due to rising scams and phishing attacks, shifting to safer support channels like live chat and email to better protect users and reduce risks.

Decentralized finance (DeFi) protocols are increasingly moving away from public Discord servers due to a surge in scams, phishing attacks, and security breaches. Projects like Morpho and DefiLlama have set their Discord servers to read-only or abandoned them, instead directing users to alternative support channels such as live chat, email tickets, and platforms like Intercom. Despite ongoing moderation efforts, scammers continue to target users through direct messages, making it difficult to guarantee user safety. A notable breach involving Discord’s Zendesk vendor has further heightened privacy concerns within the community. This shift highlights a broader trend in DeFi: prioritizing structured, controlled support systems over open chat rooms to reduce exposure to scams and impersonation. While some argue that improved moderation could address these issues, others believe leaving Discord is necessary to protect users, even if it risks alienating those who prefer the platform.