Duties and import taxes


First and foremost, we want to express our sincere gratitude for your interest in our hardware wallets. Your enthusiasm and support have been truly inspiring, and we are glad to have you as a part of our community.

We've experienced an unprecedented increase in orders, as a result we are running out of stocks in some countries. We're happy to see such interest, but at the same time, we apologize for the extended delivery times.

To ensure every customer gets the wallet on time, we're currently shipping products directly from our warehouse in Hong Kong. Therefore, depending on the shipping destination, you may have to pay import taxes and duties.

We're currently working on filling our warehouses in Europe and USA and hope to return to our usual delivery schedule soon.